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FAQ

Frequently Asked Questions

1
How do I place an order on Zara’s Modesty?
Placing an order is simple. Browse our collections, select your preferred abaya, choose the right size using our measurement guide, and add it to your basket. Once ready, proceed to checkout, where you can securely complete your purchase.
2
What payment methods do you accept?
We accept all major UK debit and credit cards, PayPal, and other secure online payment options. All transactions are processed safely with encrypted checkout for your protection.
3
How long does delivery take?
UK orders are typically delivered within 3–5 working days. We also offer express delivery options at checkout if you need your order sooner. For international deliveries, shipping times may vary depending on the destination.
4
Can I return or exchange an item?
Yes. If your order isn’t quite right, you can request a return or exchange within 14 days of receiving your item. Please ensure the abaya is unworn, unwashed, and in its original packaging. Full details can be found in our Returns & Exchanges Policy.
1
How do I choose the right size abaya?
Our detailed measurement guide, based on UK sizing, is available on the website to help you select the perfect fit. If you’re between two sizes, we generally recommend choosing the larger size for added comfort.
2
What fabrics do you use for your abayas?
We use a variety of high-quality fabrics, including cotton, linen, satin, velvet, and chiffon, ensuring every abaya is stylish, comfortable, and suitable for the occasion it’s designed for.
3
How should I care for my abaya?
To preserve the quality of your abaya, we recommend gentle hand washing or dry cleaning, especially for delicate fabrics such as velvet and satin. Always follow the care instructions provided on the garment label.
4
Are your designs suitable for both casual and formal wear?
Absolutely. Our collections include versatile everyday abayas, structured workplace designs, and luxurious evening styles. Each piece is thoughtfully crafted to suit different settings and occasions.
Do You Still Have Queries?
Feel free to reach us.